- All orders are managed by an established distribution company Direct Mail Corporation Pty Ltd based in Melbourne, Australia.
- International shipping is free with any quantity sold on this site.
- All orders are processed within 48hrs of payment confirmation (excluding Sunday).
- Expected delivery times of shipping within Australia is 2-5 business days
- Expected delivery times to international destinations are 7-10 days to the country of origin. It is then delivered by the local postal service company, that can range from 3 – 7 business days (up to 20 days total from order date).
- Please only enquiry about absent delivery after this time from date of original purchase.
- In the case that an order has not been delivered, an investigation will be conducted to identify whether it was fault of the customer or innie. If deemed a fault of innie, than a new order will be shipped at no cost to the customer.
- Any additional country taxes are the responsibility of the purchaser (example VAT)